Privacy Policy
-
Introduction
This Privacy Policy relates to the activities of Roseman Labs B.V. (hereinafter referred to as "Roseman Labs", "we", "us", or "our"). This Privacy Policy explains what Personal Data we collect when you use our services, how and why we collect it, and how you can update, manage, and delete your information.
-
Roseman Labs is a data processor for its customers
Under GDPR, we may process Personal Data as a Controller or a Processor. This Privacy Policy applies to Personal Data we collect and Process for our own purposes where we act as a Controller.
When we Process Personal Data on behalf of our clients to deliver our services, we are acting as their Processor under the General Data Protection Regulation (GDPR). In this context we have limited rights and responsibilities regarding your Personal Data under the GDPR. The terms "Personal Data", "Processing", "Controller”, and "Processor" have the same meaning as in the GDPR.
What data do we collect?
-
Information you provide us
To use some of our services we need the appropriate Personal Identification Data, this includes data such as your name, email address, and phone number. We store and Process this data when you:
- Are in contact with our Business Development team
- Are in contact with our Customer Success team
- Fill out the contact form on our website
- Request product information or a publication through our website or social media channels
- Respond to a recruiting or marketing campaign (either through our website or via a third party)
- Register for a meeting or event through our website or via a third party
- Send us an email
- Join our online Slack community
- File a support request through our ticketing system
-
Use the web-portal of our product
-
Information we receive from third parties
Roseman Labs may receive your data indirectly when you are a client of a Roseman Labs customer and this customer, as Controller, uses our SaaS service and has involved us as Processor. In this case we have a Data Processing Agreement with this customer.
Marketing
-
Keeping you up to date
Roseman Labs would like to send you information about our developments, products and services. You may always opt out by directly responding to a mailing or emailing us at info@rosemanlabs.com
You have the right at any time to stop Roseman Labs from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please let us know through info@rosemanlabs.com.
On our website, we use marketing tools such as LinkedIn Insight Tag and HubSpot. These tools help us analyze campaigns and provide visitors with more relevant content. These cookies and tags are only placed if you have given your consent through our cookie banner. You can withdraw this consent at any time.
- LinkedIn Insight Tag: collects data such as IP address, browser and device information, and website behavior. This data is shared with LinkedIn. For this purpose, LinkedIn has established a Joint Controller Addendum, which can be consulted via the LinkedIn Help page. On the same page, you will also find information about the data retention period (generally up to 180 days). More details can be found in the LinkedIn Privacy Policy.
- HubSpot: is used for marketing activities and communication. For more information, see the HubSpot Privacy Policy and HubSpot’s explanation of cookies.
You can withdraw your consent for these tools at any time. In addition, under the GDPR you have the right to access, rectification, erasure, restriction, objection, and data portability (Art. 15–22 GDPR).
Data protection
-
What are your data protection rights?
Roseman Labs would like to make sure you are fully aware of your data protection rights with respect to data in the categories mentioned under 'How do we store your data?'. Every user is entitled to the following:
- The right to access -- You have the right to request Roseman Labs for copies of your Personal Data.
- The right to rectification -- You have the right to request that Roseman Labs corrects any information you believe is inaccurate. You also have the right to request Roseman Labs to complete the information you believe is incomplete.
- The right to erasure -- You have the right to request that Roseman Labs erases your Personal Data.
- The right to restrict processing -- You have the right to request that Roseman Labs restricts the Processing of your Personal Data.
- The right to object to processing -- You have the right to object to Roseman Labs' Processing of your Personal Data.
- The right to data portability -- You have the right to request that Roseman Labs transfers the data that we have collected to another organization, or directly to you.
If you make a request, we will process your request within one month, but likely much sooner. If you would like to exercise any of these rights, please contact us as mentioned under 'Contact'.
Cookie policy
-
What are cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. For further information, visit allaboutcookies.org
-
How do we use cookies?
Roseman Labs uses cookies in its Help Center (https://support.rosemanlabs.com/) and its main website (https://rosemanlabs.com/) to facilitate chat via a chat bubble by Hubspot. This chat bubble uses cookies to allow you to navigate through the website without losing the dialogue of us together.
Roseman Labs also uses cookies for analytic purposes, you can opt out of these cookies by not giving consent.
For further information on the cookies set by Hubspot you can visit https://knowledge.hubspot.com/privacy-and-consent/what-cookies-does-hubspot-set-in-a-visitor-s-browser
-
How to manage cookies
You can set your browser not to accept cookies, and the website allaboutcookies.org tells you how to remove cookies from your browser.
Changes to the Privacy Policy
-
Our Privacy Policy
Roseman Labs keeps its Privacy Policy under regular review and places any updates on this web page. This Privacy Policy was last updated on 25 September 2025.
-
Other websites' Privacy Policies
The Roseman Labs website contains links to other websites. Our Privacy Policy applies only to our website (https://www.rosemanlabs.com) and our services.
Contact
-
How to contact us
If you have any questions about Roseman Labs's Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@rosemanlabs.com
Or write to us at:
T.a.v. Roseman Labs
Europalaan 400
3526 KS Utrecht
The Netherlands -
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Roseman Labs has not addressed your concern in a satisfactory manner, you may contact the Autoriteit Persoonsgegevens.
Email them at: info@autoriteitpersoonsgegevens.nl
Or write to them at:
Bezuidenhoutseweg 30
2594 AV Den Haag
The Netherlands